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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Culotti

April 9, 2024

5  out of  5 rating by Josh Culotti
"Sam's customer service is amazing. Not only is she great at her job she does it with the highest integrity. She truly cares about doing the right thing for the customer. If you are looking this type of person to do business with call Sam. Thank you Sam for being you!"
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Darren Jiao

April 5, 2024

5  out of  5 rating by Darren Jiao
"I’ve been using State Farm for years and Maria has been helping me from day one. She’s very professional and knowledgeable on the policies and also think from my perspective and come up with the best plan for me."
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Diane J Hartley

April 5, 2024

5  out of  5 rating by Diane J Hartley
"Switching after 20 years with another company. So happy with response time, set up procedure and communications. Thanks Maria!"
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Nidhin Thomas

April 2, 2024

5  out of  5 rating by Nidhin Thomas
"I have been using state farm for many years now. They were super helpful and responsive on multiple instances!!"
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Sen Luo

April 1, 2024

5  out of  5 rating by Sen Luo
"Very good customer support. Was able to get my request done within minutes(address change), and also offered to have more coverage on the insurance with same pay!"
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mark wilson

April 1, 2024

5  out of  5 rating by mark wilson
"Maria Mirante is well versed in insurance product knowledge and was able to custom fit our insurance needs, clarifying some specific needs. She recently provided calming assurance for my concerns following a destructive house fire in our neighborhood. I have recommended her to other family members and friends as a measure of my confidence in her ability."
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Carolyn Rohrs

March 31, 2024

5  out of  5 rating by Carolyn Rohrs
"Thank you, Maria Mirante! You made me feel so welcome from the moment I walked in the office. Your agency had rave reviews from the Maple Leaf Parents Facebook page and they were accurate. Thanks for all the info on the complicated insurance needs with my change in life events. Looking forward to working with you for years to come."
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Alexander Papiernik

March 29, 2024

5  out of  5 rating by Alexander Papiernik
"I have used State Farm and specifically this branch, for the past 4 years. I can’t express how amazing all the staff has been. Super kind, efficient, punctual, and just overall amazing customer service. I tend to procrastinate on the non day-to-day things, but every time I call for something, I have it same day and without any hesitation. I can’t recommend this team enough, especially Maria, who has always been such a pleasure to work with. Thank you!"
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JC Parks

March 29, 2024

5  out of  5 rating by JC Parks
"I have been with State Farm for over forty years living in California. I'm retiring and moving to Seattle. I was concerned about my insurance needs moving forward. I heard about the RT Shaw agency through multiple positive reviews on social media, so I decided to give them a try. I met with the Maria Mirante and was instantly impressed. She answered all my questions and helped me sort through the process of moving my coverages to a new state. Beyond that, Maria shows genuine interest in my family's needs and she is knowledgeable and highly professional. I felt like I have known her for years. I look forward to a smooth transition to a new state and a new agency. I highly recommend Maria Mirante at the RT Shaw State Farm agency."
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marc hicks

March 28, 2024

5  out of  5 rating by marc hicks
"Andie was amazing! She took the time to explain everything and found the coverage I needed that was in my budget. She even stayed late to help me since my schedule is hard to match up with. Thank you, Andie!! I would give 10 stars but they only gave me 5. Marc"
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Hillary Shearer

March 27, 2024

5  out of  5 rating by Hillary Shearer
"I receive exceptional customer service every time I interact with someone at RT Shaw's office...they have a great team!"
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Hannah Sophia

March 26, 2024

5  out of  5 rating by Hannah Sophia
"Maria was super helpful with all my questions! Really appreciate it!"
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Mackenzie Stout

March 22, 2024

5  out of  5 rating by Mackenzie Stout
"I recently worked with Maria Mirante to move all my five existing policies over to State Farm. Maria was so helpful in answering all my questions and getting our coverage to perfectly fit what we needed. In the end, we ended up paying less with more coverage and I would not hesitate to recommend Maria to anyone looking for any type of policy!"
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Mehdi Ghorbanian

March 21, 2024

5  out of  5 rating by Mehdi Ghorbanian
"I was looking to change my insurance company, so I started shopping around and Mrs. Caryn Kaul reached out to me got some information I she texted me back With a very Competitive quotes For my cars and house coverage. Very organized, dedicated, respectful and experienced person."
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Ashley McKenna

March 20, 2024

5  out of  5 rating by Ashley McKenna
"Caren was so helpful in getting me a policy that better fit my budget. She was flexible and not pushy about the policy at all. This company has amazing employees whom are very personable. I love being with State Farm!"
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Cesar Ramos

March 18, 2024

5  out of  5 rating by Cesar Ramos
"RT Shaw and team are an amazing group of insurance agents. We had an opportunity to spend some time at their State Farm insurance office and were amazed at the level of professionalism and dedication to being an excellent. Great team!"
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Paula Manner

March 12, 2024

5  out of  5 rating by Paula Manner
"I have worked with the folks in this office since relocating to Seattle in 1995. This office was highly recommended by friends and they were absolutely correct. Caryn, Cindy, Virginia and others have guided me through the process of getting the best automobile coverage and renter's insurance for my personal needs. I am inching towards retirement and I am looking forward to speaking with them about their State Farm Medicare Supplement coverage as I gather information for that next step. I trust this office and especially these amazing women to have my best interests in mind."
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Chris Allahyar

March 8, 2024

5  out of  5 rating by Chris Allahyar
"I have been with Caryn for many years . She has been absolutely amazing to work with . I always get a call back and not talking to someone that does not know us . Hope you never have to use your policy , but if you do, you want an agent that has your best at heart . Always making sure you have coverage to protect you and your family . I can go on and on. We don’t shop around because I don’t think we will find anyone that is always there for you . Thank you for all that you do . You get a 10 star but all I could see here is 5 😊"
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March 5, 2024

5  out of  5 rating by R L
"Cindy has always been so helpful and informative. She has looked after our best interest. Always friendly and patient with our needs. She is a wonderful person to work with."
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Len LaCasse

March 1, 2024

5  out of  5 rating by Len LaCasse
"RT Shaw and Caryn Caul have provided us with excellent service and helped us smoothly transition from our former insurance company. We are so glad to have them as our insurance agency!"
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Adam Thompson

February 29, 2024

5  out of  5 rating by Adam Thompson
"Maria has been wonderful to work with and I would highly recommend both her and the rest of the RT staff."
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AOSeattle McCooey

February 24, 2024

5  out of  5 rating by AOSeattle McCooey
"We received Excellent service from Maria Mirante in particular. She is very knowledgeable, patient and thorough, giving us a good spread of options as we were pricing bundle options."
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kriss arjona

February 22, 2024

5  out of  5 rating by kriss arjona
"I just wanted to thank Maria Mirantes for her outstanding professionalism, exceptional service and great and fast response to all of my questions. Life insurance is something that needs to be done with the upmost clarity and transparency, and that is exemplified through her. I am very pleased with my choice and I am very grateful for finding such a great agent. Thank you very much Maria, I will definitely recommend you with my family and friends."
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Julie Anderson

February 21, 2024

5  out of  5 rating by Julie Anderson
"Cindy Erber-Agen and Caryn Kaul are the reason we stay with State Farm. We have known them for decades. Each and every time we need them, we feel like we are talking to our friends, who care and guide us through every question we have. They treat us like we are their only clients, and give us all the time we need. Their patience, understanding, and knowledge is remarkable. Sincerely, Steve and Julie Anderson"
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Nealy Evans

February 15, 2024

5  out of  5 rating by Nealy Evans
"Maria Mirante is our personal representative for home and auto insurance at RT Shaw. Maria is excellent at what she does, and tailored our insurance needs personally. She identified ways to save money while ensuring we have complete coverage. Maria responds quickly and efficiently, and instated new car and home policies on a moment's notice when we needed quick action. We are grateful for Maria's personal attention to our needs, patience, and friendly attitude while getting the job done."