State Farm® Insurance Agent RT Shaw
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chad Wichers
September 5, 2024
"Appreciated Kai's detailed breakdown of our quote and friendly demeanor."
"Thank you for your review, Chad! We're delighted to hear that Kai provided you with a detailed breakdown of your quote and made a positive impression. If you have any more questions or need further assistance, we're here to help! – RT"
Priyal Suneja
August 30, 2024
"Sandra Hernandez was amazing! She helped me understand my exact insurance needs and prevented me from overpaying for renters insurance. Highly recommend!"
Sean Tufts
August 27, 2024
"Maria at RT Shaw was super helpful, friendly and provided great service getting me switched over to State Farm. Thanks!"
"Thank you so much for your five-star review! We’re thrilled to hear that Maria provided you with such helpful and friendly service while getting you switched over to State Farm. Your kind words mean a lot to us, and we’re glad you had a positive experience. If you ever need anything else, we’re here to help. Thanks again for choosing us! -RT"
Devon Becker
August 21, 2024
"I’ve been working with Maria this past week on updating my home insurance and she has been a fantastic resource. Not only did she address my issue quickly and effectively but she proactively offered a full insurance review, which my fiance and I will be taking her up on shortly. We look forward to continuing to work with Maria and her great team on all of our insurance needs."
"Thank you so much for your five-star review! We’re thrilled to hear that Maria has been such a fantastic resource for you while updating your home insurance. We’re excited to continue working with you and your fiancé on all of your insurance needs. If there’s anything else we can assist with, don’t hesitate to reach out. Thanks again for your trust and support! -RT"
Conrad Gordon
August 15, 2024
"Kai was awesome! Highly recommend her for any insurance needs"
"Thank you for the fantastic review! We're thrilled to hear that you had such a great experience with Kai. Your recommendation means a lot to us, and we're here to assist with any of your insurance needs in the future. Thanks again for choosing us! -RT"
Bob Hope
August 13, 2024
"RT and his team were very easy to work with and accommodated a few unique circumstances that could easily have been stumbling blocks. Nice folks and the premium savings were a bonus."
"Thank you Bob for the 5star review! We enjoy the challenges and look forward to serving you for years to come."
Kristi Templeton
August 13, 2024
"Cindy is friendly and efficient. She has always been upbeat and helps with any questions I have."
"Thank you for the wonderful review! We're so pleased to hear that Cindy made such a positive impression on you. Her friendliness and efficiency are qualities we truly value, and it's great to know that she's been able to assist you with your questions. We'll be sure to pass along your kind words to her. We look forward to continuing to provide you with excellent service! -RT"
Jason Fraley
August 10, 2024
"I appreciated Caryn's patience with me over the span of many weeks (several months) while I delayed to deciede switching insurance carriers. She made it simple, and I felt my insurance needs cared for promptly and in a very friendly way. It's good to talk with agents who seem sincere as Caryn was."
"Thank you so much for your five-star review! We're delighted to hear that Caryn provided you with the patience and support you needed during your decision-making process. It's wonderful to know that she made the transition simple and ensured your insurance needs were promptly and addressed in a friendly manner. Thank you for choosing us for your insurance needs. We look forward to serving you in the future.-RT"
Phil Cali
August 5, 2024
"Cindy was exceptionally helpful during a difficult collision with an uninsured motorist in the morning. She offered to personally drive to the scene and assist, document everything, and was very helpful facilitating all of the necessary communication and ensuring that I had all of my needs met. Thanks for making a difficult situation as easy as possible."
"Thank you for sharing your experience! We're so glad to hear that Cindy provided exceptional assistance during your difficult situation with an uninsured motorist. Her willingness to personally drive to the scene, document everything, and facilitate all necessary communication truly demonstrates her dedication. We're pleased she could make a challenging situation easier for you. If you need any further assistance, please don't hesitate to reach out. We're here to help! -RT"
Sierra Gawlowski
July 10, 2024
"Sam is fantastic! I absolutely recommend working with her. She genuinely cares about making sure we are properly covered. She is knowledgeable and honest but not pushy. And to top it off, her rates were so much better than our previous policies! I'm still amazed at how much she was able to save us with even better coverage..."
Yu-Ning Chen
June 8, 2024
"I recently called State Farm and had the pleasure of being assisted by Kai Hiar. She was incredibly helpful and provided outstanding customer service. Kai was patient, knowledgeable, and went above and beyond to ensure all my questions were answered and issues resolved. I highly recommend State Farm, thanks to professionals like Kai Hiar. Thank you for the excellent service!"
"Thank you for sharing your experience! We're thrilled to hear that Kai Hiar provided you with outstanding customer service. We truly appreciate her patience, knowledge, and dedication to resolving your issues and we're glad she could assist you. If you need any further help, please don't hesitate to reach out. Thanks again for your recommendation and support! -RT"
Stefan Chakalo
June 5, 2024
"I had a wonderful time getting an auto insurance quote from Ky! She (very politely) guided me through my coverages and made me feel especially welcome and happy to shop for car insurance, something I never thought I would say."
"Thank you for sharing your experience! We're thrilled to hear that Kai made the process of getting an auto insurance quote enjoyable. Her polite guidance and welcoming demeanor are exactly what we strive for. We're glad to have made shopping for car insurance a pleasant experience for you. If you need any further assistance, don't hesitate to reach out. Thanks again for your positive review! -RT"
Shelby Salyers
June 1, 2024
"I don't write many reviews unless I feel they're needed. But I just wanted to mention Sandra and how great she has been to work with. She's answered all my questions and helped me fully understand what I am purchasing with insurance and making sure all of my bases are covered!"
"Thank you for taking the time to share your experience, especially since you don't write many reviews. We're thrilled to hear how great it has been to work with Sandra. It's wonderful to know that she answered all your questions and helped you understand your insurance options, making sure all your bases are covered. Thank you again for your kind words! -RT"
Kim Kerrigan
May 30, 2024
"State Farm Insurance Agency has served my auto and property needs for three decades, and agents like Cindy Erber-Agen are the reason why: quality products, great service, and cheerful, accurate, trustworthy communication! Cindy is an outstanding State Farm agent, and a great asset to an outstanding company! We appreciate you Cindy!"
"Thank you for sharing your long-term experience with State Farm. We're thrilled to hear that we've been able to serve your auto and property needs for three decades. Cindy Erber-Agen truly makes a difference with great service, and cheerful, accurate, and trustworthy communication. Your kind words about Cindy being an outstanding agent and a great asset to our company mean a lot to us. We appreciate you as well and look forward to continuing to provide you with exceptional service! -RT"
Ryan Neble
May 24, 2024
"Thank you Andie for being a great Auto Insurance Agent. Always helpful and Understanding."
"Thank you for your kind words about Andie. We're delighted to hear that she has been helpful and understanding. Your satisfaction is very important to us. We look forward to continuing to provide you with excellent service! -RT"
Trina Dumas
May 21, 2024
"Sammi is the best!!!’"
"Thank you for your enthusiastic feedback! We're thrilled to hear that you think Sammi is the best. Your satisfaction is our top priority, and it's great to know that Sammi has made such a positive impact. Thank you again for your kind words. We look forward to continuing to serve you with the same level of excellence! -RT "
Sarah Heath
May 21, 2024
"Sam takes great care of me and my family’s needs. Highly recommend this company. I trust Sam, and she has never steered me wrong in my insurance needs!"
"Thank you for sharing your experience with Sam. We're thrilled to hear that she takes great care of you and your family's needs. Your trust in Sam and your high recommendation mean a lot to us. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -RT"
Baryn Dumas (Oopster37)
May 21, 2024
"Requested information for various insurance bundles. Sam was incredibly knowledgeable and guided us through the whole process. She was exceptionally kind and personable, would highly recommend!"
"Thank you for sharing your experience with Sam. We're delighted to hear that she provided knowledgeable guidance and made the process smooth for you. Her kindness and personable nature are exactly what we strive for. Thank you again for your kind words and recommendation. We look forward to continuing to provide you with excellent service! -RT"
Zarik Valentine
May 17, 2024
"Kai was absolutely amazing! They were so sweet and easy to work with, on top of being incredibly professional. So glad I came here!"
"Thank you for your wonderful feedback! It's fantastic to hear that Kai provided you with such a positive experience. Their sweetness, ease of working with, and professionalism are exactly what we aim for with every neighbor interaction. Thank you again for choosing us. We're delighted to have had the opportunity to assist you and look forward to continuing to provide you with excellent service! -RT"
Rosa M.
May 17, 2024
"Estuve en esta oficina y fui atendida por Sandra, ella me ayudó a entender más acerca de aseguranza, esto me ayudará a obtener cobertura con más conocimiento y aunque por el momento no pude quedarme con State Farm también me explico la razón y las reglas. Sin duda alguna en cuanto sea elegible acudiré a esta oficina ya que la atención es excelente. Gracias Sandra por tu ayuda."
"Gracias por compartir tu experiencia en nuestra oficina y especialmente por mencionar la atención que recibiste de Sandra. Nos alegra saber que te ayudó a entender más sobre el seguro y te explicó detalladamente las razones y reglas de por qué en este momento no podrías optar por State Farm. Es importante para nosotros que nuestros clientes se sientan informados y comprendidos. Esperamos que pronto seas elegible y decidas volver a nuestra oficina. Gracias nuevamente por tus amables palabras y por considerar a Sandra y a nuestro equipo para tus futuras necesidades de seguro. -RT"
Budell Budell
May 16, 2024
"Caryn is awesome to work with. Always pleasant and always helpful. She has helped us with our car insurance and how to navigate the expenses with 3 teenage drivers."
"Thank you for sharing your wonderful experience with Caryn. It's great to hear that her pleasant demeanor and helpfulness have made such a positive impact, especially in navigating car insurance for three teenage drivers—a challenge in itself! Caryn's commitment to providing excellent service is exactly what we aim for. Thank you again for your kind words and for choosing Caryn to assist with your insurance needs. We look forward to continuing to provide you with outstanding service! -RT"
Mark F
May 16, 2024
"Taking a moment to thank Andrea Usseglio for all her recent help in doing our annual insurance assessment. As a new addition to the team, her work really compliments the customer experience we've always gotten in RT Shaw's office. Andrea was not only able to help us update and fine-tune some areas of coverage, she takes Qs about all topics including the new Drive Safe and Save program. Her background and experience were well-reflected in her answers, efforts and ease in communication. Great job Andrea, great addition to a strong team!"
"Thank you for sharing your positive experience with Andrea. We're delighted to hear that her assistance in your annual insurance assessment and her knowledge of our new Drive Safe and Save program were so beneficial. It's wonderful that her expertise and communication skills have enhanced the customer experience at our office. Thank you again for your kind words and for acknowledging Andrea's efforts. We're thrilled to have her on our team and look forward to continuing to serve you with the same level of dedication and expertise. -RT "
Jane Cohen
May 16, 2024
"The agents at RT Shaw are awesome! I generally do not write reviews but these folk deserve the finest rating. They were the most helpful, professional and exceptionally expert in their dealings with the insurance system and with me. And besides that they are amazing, positive people. Hats off to the entire office!"
"Thank you for taking the time to write such a glowing review, especially since you mentioned that you generally do not write reviews. We're thrilled to hear that the agents at our office have provided you with outstanding service, demonstrating professionalism and expertise in their dealings. It’s our aim to not only meet but exceed the expectations of those we serve, and it sounds like our team did just that. Thank you again for your kind words and for choosing us. We look forward to continuing to serve you with the same enthusiasm and expertise! -RT"
Desi D
May 14, 2024
"So happy to be back with RT’s office (after being assigned to another agent for a few years) and working with Caryn again -- and now with Sam as well! Caryn expedited my return, most welcome given recent life events, then together with Sam helped me purchase a suitable Homeowners policy as soon as it was needed (and get a discount on my Auto policy as well). Sam even provided weekend assistance in an effort to accommodate my preferred payment date. Peace of mind having that continuity and knowing I can reach out any time with a question or for assistance. Very much appreciate Caryn’s and Sam’s friendly professionalism and willingness to go above and beyond (bonus points for being dog lovers too!). 😊"
"It's fantastic to hear about your positive experience with Caryn and Sam at our office! We're so glad that Caryn was able to facilitate your return smoothly and that both she and Sam were instrumental in setting up your homeowners plan promptly. It sounds like their commitment to providing excellent service, even offering weekend help to meet your needs, truly made a difference. Thank you again for your appreciation of their efforts and for choosing us once. We look forward to continuing to serve you in the future! -RT "
Drew and Rachel Wright
May 10, 2024
"We recently had an incredible encounter with Sam Dumas. She was simply amazing. The level of attentive and compassionate service she provided was unparalleled. Sam meticulously outlined our choices, ensuring we had all the necessary information to make well-informed decisions. The world could certainly benefit from more individuals like Sam! We are excited to be with State Farm and feel really supported by their incredible team."
"Thank you for sharing such a glowing review of your encounter with Sam Dumas. We are thrilled to hear about the attentive and compassionate service you received. Sam's dedication to providing thorough and caring assistance is exactly what we strive for, and your detailed feedback underscores the value of having team members like her. Thank you once again for your kind words and for choosing State Farm. We're excited to continue providing you with outstanding service! -RT"