State Farm® Insurance Agent RT Shaw
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich
July 7, 2026
"Josh S took the time to explain the difference in coverages and made me feel like he was helping his family, not just someone over the phone. Thank you again!"
"Thank you for the fantastic review, Rich! We are always here to help with your insurance needs here in Seattle . "
Catherine Jorge
July 7, 2026
"Josh S.was awesome! Hands down the best ever!!!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Seattle to know that you had such a wonderful experience with us here on State Farm Agent RT Shaw’s Team."
Mari R
July 6, 2026
"Highly recommend working with Josh Smith. Great customer service!"
"We appreciate your review, Mari. We are so happy that you had such a wonderful experience with State Farm Agent RT Shaw’s Team here in Seattle ! "
Diana R
July 6, 2026
"I couldn’t be happier with the service I received! Josh Smith provided expert guidance clear communication and outstanding customer care throughout the entire process. Thank you for making everything so easy Josh!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent RT Shaw’s Team. "
Lisa C
July 6, 2026
"Exceptional service from start to finish. Josh S was knowledgeable, responsive, genuinely focused on finding the best solution for my needs. Highly recommend him and all the staff at RT Shaws office!"
"Wow, thank you for the 5-star review, Lisa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Nicole Stocker
July 6, 2026
"Josh Smith was amazing to work with! He was able to help me get my rates down while offering amazing service. He was kind and patient and couldn’t have asked for a better experience."
"Thank you so much for the 5-star rating, Nicole! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Suzanne Cheadle
July 6, 2026
"Josh S made the insurance process simple and stress free. He was patient, helpful and always quick to answer my questions. Excellent service and pleasure to work with!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Seattle to know that you had such a wonderful experience with us here on State Farm Agent RT Shaw’s Team."
Elvera Thomas
July 6, 2026
"This place and the service was amazing. Nice helpful people got me through whatever I asked and wherever I need it. Huge shout out to Josh Smith ! He’s a well put young man. Excellent"
"Thank you so much for the 5-star rating, Elvera! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Elizabeth Merskin
July 6, 2026
"Josh S. Was amazing and extremely knowledgeable. He gave me the break down and found every discount possible to get me the best rate. He was patient with all my questions and was not rushing me or pushy. Highly recommend 5 star plus!!"
"Elizabeth, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
jl wu
July 1, 2026
"Cindy Erber she's really a good agent and she helped me a lot"
"jl, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent RT Shaw’s Team—we are always here to help!"
Kylen Tromblay
June 30, 2026
"Cindy is always super helpful and responsive when I reach out to her! She gets my insurance policies updated quickly and efficiently!"
"Thank you for the fantastic review, Kylen! We are always here to help with your insurance needs here in Seattle . "
Julie Wickwire
June 25, 2026
"Josh Smith gave me excellent service today, and saved me a bundle on my new State Farm Auto and Renters Insurance Policy. Thank you Josh!!!"
"Julie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Madan Karkee
June 17, 2026
"Cindy and Caryn are great to work with, always prompt and expeditious to respond and offer help. Their professionalism, prompt communication, and dedication can transform complex insurance decisions into a smooth, seamless experience."
"Thank you for the 5-star review, Madan! Here on State Farm Agent RT Shaw’s Team, we are proud to serve our community and appreciate your recognition. "
Ken Eguro
June 10, 2026
"I have been a long-term customer for both home and auto insurance. Caryn and Cindy have always been incredibly helpful, no matter how dumb a question I have. I have only needed to make only one claim in 2 decades, but they handled it superbly. I don't even live in Seattle anymore, but I still use these guys - they are that good."
"Hi Ken, Thank You for your review! I am so pleased to hear Caryn was able to help you with your auto & home insurance. Thank you for being our good neighbor for so many years!"
Ethan Norman
June 9, 2026
"Working with Cindy and team is always a pleasure. This is the most supportive insurance team I’ve had the pleasure of working with no matter if it’s changing my renters policy, adding a new vehicle, adding jewelry or even just getting some moral support after an accident. Loyal customer here to stay!"
"Thank you for the amazing review, Ethan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Shane Greenwalt
June 9, 2026
"I recently purchased a life insurance policy from State Farm. My insurance agent, Maria Mirante, was very helpful and actually cared about what was best for me and my family. This is something I always considered, but just never got done. I'm so thankful for her help. I now feel like I'm protecting my family for the future. Thank you to Maria and State Farm!
I've now been with State Farm for over 3 years. The customer service is still great! Shout out to Cindy Erber-Agen for being so helpful and friendly. Thank you!"
"Thank you Shane for the 5star review and the kind words for Maria! I'm so happy she was able to help protect your family with your purchase of Life Insurance as it is so necessary. Please reach out again if you need anything else from else at any time."
Mark Huston
May 26, 2026
"I needed a special event policy for a memorial service. I was under a tight deadline. Caryn Kaul promptly responded to my urgent request and delivered just what I needed, in the nick of time. Excellent work!"
"Mark, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent RT Shaw’s Team is just a call or email away!"
Tom Elwood
May 14, 2026
"Love this office - I've been going to them for over 20 years of great service. Caryn Kaul is always on top of things, and so good at communication. Had a windshield claim, and before we even finished the phone call she had already sent the information over to All-Star Auto Glass! The entire claim was handled and windshield replaced the next day. Thank you!"
"Thank you for the fantastic review, Tom! We are always here to help with your insurance needs here in Seattle . "
Gerry Poche
May 11, 2026
"Sandra answered my questions, explained the responses so they were easily understood. She was professional and personable."
"Gerry, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent RT Shaw’s Team is just a call or email away!"
Jana Beilstein
May 10, 2026
"Called this place and Caryn was fun to visit with… so very helpful and kind! Walked me through various choices and was great."
"Jana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent RT Shaw’s Team is just a call or email away!"
Beckie Barbour
March 23, 2026
"Josh was my agent. Besides sounding like the sexiest man in the world he was extremely nice, knowledgeable and helpful. Then when I saw his picture I feel in love. Looks like I might be a cougar. Lol 🤭😘"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Seattle to know that you had such a wonderful experience with us here on State Farm Agent RT Shaw’s Team."
Max Green
March 11, 2026
"Had a terrific time working with Andie on multiple policies! I've found this office to be responsive and competitive for pricing."
"We are grateful for your 5-star review, Max! Thanks for taking a moment to share your positive rating of State Farm Agent RT Shaw’s Team here in Seattle . "
Dennis Fluckinger
February 27, 2026
"Josh was extremely helpful. I really appreciate how helpful he was. Thank you for your help."
"Thank you for the amazing review, Dennis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Wendy Robles
February 24, 2026
"I had an outstanding experience with Cindy Erber – Agen. Her follow up communications via phone and email are truly exceptional. It’s rare to find someone so dedicated patient and knowledgeable in today’s busy world. I genuinely appreciate her commitment to great customer service. If you’re looking for an insurance agent, who truly cares about her clients reach out to Cindy. Thank you again Cindy for your support."
"Thank you for sharing your feedback. We’re sorry to hear you’ve been disappointed, as providing timely and helpful communication is very important to us. We understand that sometimes misunderstandings can happen, and we truly regret any frustration this has caused. Please know that we remain committed to assisting you and encourage you to reach out directly if you would like to discuss any outstanding concerns."
Grmay TESFAY
February 24, 2026
"thank you Josh for the great customer service."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Seattle to know that you had such a wonderful experience with us here on State Farm Agent RT Shaw’s Team."