State Farm® Insurance Agent RT Shaw

"I’ve been a customer of State Farm for over 25 years, and the customer service from RT’s team is as stellar as always. Caryn and Cindy have taken very good care of me for all of my insurance needs—homes, autos, apartment house, and even my RV. The real test came a couple of days ago when my car was totaled 3 counties away from home. With Cindy’s help, what could have been a nightmare scenario was instead smooth and straightforward. I sent some photos taken at the site, and with those submitted to State Farm claims, she kept me up to date throughout the afternoon. Shortly after I arrived home, a call came through from Cindy, with a claims adjuster on the line. Within a half hour or so, I had a solution in-hand…6 hours from start to finish. I couldn’t have asked for anything better. Thank you State Farm, and thank you Cindy!!"

"We have had great service at this State Farm Agency for many years. It has been so helpful to have agents in the neighborhood who know our file, and are quick to answer questions. Also, Cindy helped us by suggesting useful options for car insurance during the pandemic years. Thanks for all your work in our community."

"Cindy Erber-Agen was professional, knowledgeable and kind. As is sometimes the case, I wasn't completely prepared paperwork wise. Cindy gave constructive advice on how to fill the gaps on my side, and complete my application for insurance. She stayed late to see that my boat insurance was in force on the day needed. She is well liked in the community and I'm sure she'll be my agent agent for decades to come. Steven/Seattle"

"Update: Maria and Caryn are the absolute best insurance reps I've ever met or dealt with. I was able to get car insurance along with renters insurance and best of all Maria who made sure I was set up with life insurance. I never realized how important it is to have some type of life insurance especially if you have kids. Maria helped me get my life insurance set up, no hassle, made it super easy, super quick and Affordable.. RT Shaw state farm actually care about their customers and that's what I live about them. Thank You State Farm!!!"

"I've been working with Karyn since about 2009. Since then the business is now owned by RT Shaw - nothing has changed for us on our end other than the name on the letterhead, we still continue to get the same level of great customer service. I have no hesitations when it comes to putting all my policies with them because I know we are in good hands. I trust Karyn to tell me whether I actually need something or not or if it even makes sense to move something."

"I had an incredible experience working with Caryn, she was beyond helpful, answered all my questions. Hands down one of the best experiences I’ve had when purchasing insurances. Caryn really takes her time explain and make the whole process easier. Amazing customer service. I got an amazing bundling deal, I’m saving a lot more and couldn’t be happier."

"I reached out to Cindy last year for a quote when my previous insurance kept going up with no explanation as to why when I called in. Not only did she take the time to ask all the questions needed to figure out what type of coverage I need, but she also was very helpful in explaining what all of my options were and why she recommended them. On top of her excellent customer service, she also was able to save me almost half of what I was previously paying and for better coverage. she has always been right on it when I needed to update my policy or just have a question about something and is absolutely lovely to work with. I’ve recommended all of my friends and family to work with her also. In this day and age I appreciate being able to call on my agent instead of a 800 number and work with someone I know and have report with. I look forward to working with Cindy for years to come. Thanks for taking such good care of me Cindy - I appreciate you!!"

"This is the best insurance place. Always available and responsive to my needs. The entire staff is friendly and professional. They have met my business insurance needs as well as my personal and family needs. I have been with them for over 20 years and they have never let me down. No one can beat State Farm’s rates for long term customers. Be sure to give them a try, you won’t regret it!"

"I use State Farm for all my insurance needs. Caryn has been very helpful in getting all documents to me very promptly. Caryn is very polite, extremely professional and responsive. I would strongly recommend working with State Farm for taking care of any insurance you might need. The best experience I had working with Insurance Agent."

"Caryn K has been providing my family total insurance needs for well over 10 years. She is prompt, knowledgeable and very professional. I always want proper insurance and Caryn knows how to get it done. Now both my daughters are also working with Caryn to get their home and auto insurance coverage. Tim A Hess"

"Due to moving to a new city, I recently switched from one State Farm agent to RT Shaw's group and let me tell you... it has been seamless. Special thanks goes out to Caryn who has been absolutely spectacular -- quickly providing me with new quotes and helping me transfer over all my accounts, all while answering my questions as I navigate the transition. Excellent and highly recommend this group!"

"Cindy Ann Erber-Agen, Account Representative for State Farm at the RT Shaw Agency, provided me with great and timely service for our multiple car and home insurance needs during our recent move. I highly recommend both State Farm insurance and Ms. Erber-Agen in particular."